Straight answers
30 years of making blades, and these are the questions we hear most. For anything else, email contact@cralytools.com.
About CRALY
Who is CRALY?
CRALY is a tool brand with 30 years of blade-making know-how behind it. We started with circular saw blades. When customers asked us to cover the whole job, we added diamond blades, grinding and drilling. Our motto says what we build for: Crazy Tough.
What does CRALY make?
Cutting: circular saw blades for wood, metal, aluminum and fiber cement, dado sets, diamond blades and cut-off wheels.
Grinding: flap discs and grinding wheels.
Drilling: jobber drill bits.
Who are CRALY tools for?
Contractors, crews, small shops and serious DIYers. Framers, electricians, siding crews, masons, tile setters, metal workers and woodworkers all use CRALY on the job.
Where can I buy CRALY?
Can I partner with CRALY?
Yes. Creators, reviewers and tool channels can earn commission on every sale, plus perks and early access. Email tough@cralytools.com.
Stores and distributors can tell us what they need through the bulk order form.
Why CRALY
What do I get from buying straight from the maker?
You deal with the people who make the tools. When you ask what a blade is made of, how it was tested or which one fits your job, the answer comes from the maker, not a reseller.
Can CRALY make a blade for my job?
At volume, yes. Because you are talking to the people who make it, we can improve an existing blade or develop one for a specific material or a problem your current blade does not solve.
Why buy cutting, grinding and drilling from one brand?
One supplier for the whole job: one order, one invoice and one place to ask when something is wrong. Every line is made to the same standard.
Which blade should I pick?
Tell us the material and your saw, and we will match the blade. No guessing in an aisle. Email contact@cralytools.com.
Our blades cover 3/8", 5/8", 7/8", 1", 10 mm, 15 mm and 20 mm arbors. Many have a diamond knockout, and a bushing set covers the rest.
Are CRALY blades good for cordless saws?
That is what we design for. Our thin-kerf blades need up to 30% less power than a standard blade, so your batteries go further.
How does CRALY stand behind quality?
If a tool arrives damaged, is the wrong item or has a quality issue within 30 days of delivery, we refund or resend. If it was our mistake, you do not pay return shipping.
Shipping
Where do you ship?
We ship within the United States.
How much is shipping?
Shipping is based on your order’s weight. Choose Standard or Express at checkout and you will see the exact cost before you pay. For orders over 50 lb, email contact@cralytools.com and we will quote it.
How long will delivery take?
When the item is in stock, delivery takes 3–10 business days. If something is out of stock, email contact@cralytools.com and we will give you an estimate.
Can I order in bulk?
Yes, for 300 pieces or more per order. Fill out the bulk order form and our team will follow up with options, including customization at volume.
How do I cancel or change my order?
Email contact@cralytools.com as soon as you can, from the email address you ordered with. We will confirm whether the order can still be cancelled. Once it is approved, you will get a confirmation email. Your bank may take 3–5 business days to show the refund.
Returns
What is your return policy?
You have 30 days after delivery to request a return. Items must be unused, in the condition you received them and in the original packaging, with proof of purchase.
Email contact@cralytools.com first. We cannot accept items sent back without a return request. Sale items and gift cards cannot be returned.
My item arrived damaged, wrong or has a quality issue. What do I do?
Within 30 days of delivery, fill out the After Sale form on our Contact page. Once we confirm the problem, we refund or resend.
Who pays return shipping?
If the return is our mistake (damaged, wrong item or a quality issue), we do. For any other return, return shipping is on you. Original shipping charges are not refunded.
When will I get my refund?
We inspect every return when it arrives. Once approved, the refund goes back to your original payment method, usually within 3–5 business days after we receive the item.
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Still have a question?
Talk to the maker
Email us for pre-sale advice, order help or anything else. We will get back to you as soon as we can.